Off late i have been angry with the way things happen in India. Everybody wants a say but no body is ready to question back. Why is it so? Are we afraid of questioning or we just want to adjust and live the way we are cribbing !!!
Last week i wanted to book gas, the whole week i kept trying the phone of that dealer which is continuously engaged...Yes for one good week any time you call all you hear is ___________ and then keep trying and trying..One day i lost patience and then saw their online portal where you can book gas online and then when i did register i saw this dealer is not available for online booking...And then i lost it..I just logged in a complaint against the dealer mentioning its impossible for working ladies to book a gas and even all the other people have to travel a lot to come to him and personally book a gas. And then i went on Saturday to book gas then i saw almost a group of people fighting with the lady in the counter about the same issue..I gave her the number and said i want to book gas..she said its already booked and will be delivered soon..When i came home i got the gas..I was late in checking the other mail account which i used for complaining in which i got a reply saying my gas is booked and if again the same repeats i can lodge a complaint with the GM in Pune...I said wonderful at least some thing in India works the way it should...
But then again to my disappointment i see the petrol filling station guys behaviour. We normally fill petrol from a company owned petrol pump believing that there is nothing this guys would mix in petrol.. Now we have been filling petrol from the same station for almost years now. Last to last week i guess the petrol prices were hiked and i see many people asking for normal petrol instead of speed since the price is on the higher side by 3/-. Now this guy has stopped selling normal petrol. After the price increase we went thrice to fill petrol and all the time this guy said is there is no Normal petrol all we have is Speed petrol. I asked him why he says company is not supplying normal petrol.
I wanted to blast him saying there are no tankers separately that comes for speed petrol only the pits are different you fill normal petrol to the speed petrol pit and then add ingredients to make it speed petrol. Now if you know all people want is normal petrol why cant you fill that pit and sell normal petrol..But then i hold back i told him give me a bill, he gave me a bill with no dealer ship number no address..I told him give me a proper bill i want to write to your company and understand why they are not supplying normal petrol. He is like you can complain over here i told him i don't want to..I will write to the company..He started giving me reasons...All i said to him is "you guys play with us since there is no one to question you"
What i don't understand is why can't people be honest in doing things..And if somebody is not why do we think so much to question them...I got irritated when this guy was selling speed petrol to all of them who are asking normal petrol..By the time i finished with him i almost saw 10 cars asking for normal petrol and this guy filling speed petrol for a tank full of petrol..Disgusting guys...Learn some honesty and sincerity and be honest in at least replying..say we are instructed to do so..i would still accept it...and then speak with the person who has instructed them to do so..I don't think as a company Bharat Petroleum will instruct its dealers to do so..But the person who has a dealership can happily instruct his workers to do so...
Now i am searching for the right person to write a complain about the BP guys...
Priya.
Last week i wanted to book gas, the whole week i kept trying the phone of that dealer which is continuously engaged...Yes for one good week any time you call all you hear is ___________ and then keep trying and trying..One day i lost patience and then saw their online portal where you can book gas online and then when i did register i saw this dealer is not available for online booking...And then i lost it..I just logged in a complaint against the dealer mentioning its impossible for working ladies to book a gas and even all the other people have to travel a lot to come to him and personally book a gas. And then i went on Saturday to book gas then i saw almost a group of people fighting with the lady in the counter about the same issue..I gave her the number and said i want to book gas..she said its already booked and will be delivered soon..When i came home i got the gas..I was late in checking the other mail account which i used for complaining in which i got a reply saying my gas is booked and if again the same repeats i can lodge a complaint with the GM in Pune...I said wonderful at least some thing in India works the way it should...
But then again to my disappointment i see the petrol filling station guys behaviour. We normally fill petrol from a company owned petrol pump believing that there is nothing this guys would mix in petrol.. Now we have been filling petrol from the same station for almost years now. Last to last week i guess the petrol prices were hiked and i see many people asking for normal petrol instead of speed since the price is on the higher side by 3/-. Now this guy has stopped selling normal petrol. After the price increase we went thrice to fill petrol and all the time this guy said is there is no Normal petrol all we have is Speed petrol. I asked him why he says company is not supplying normal petrol.
I wanted to blast him saying there are no tankers separately that comes for speed petrol only the pits are different you fill normal petrol to the speed petrol pit and then add ingredients to make it speed petrol. Now if you know all people want is normal petrol why cant you fill that pit and sell normal petrol..But then i hold back i told him give me a bill, he gave me a bill with no dealer ship number no address..I told him give me a proper bill i want to write to your company and understand why they are not supplying normal petrol. He is like you can complain over here i told him i don't want to..I will write to the company..He started giving me reasons...All i said to him is "you guys play with us since there is no one to question you"
What i don't understand is why can't people be honest in doing things..And if somebody is not why do we think so much to question them...I got irritated when this guy was selling speed petrol to all of them who are asking normal petrol..By the time i finished with him i almost saw 10 cars asking for normal petrol and this guy filling speed petrol for a tank full of petrol..Disgusting guys...Learn some honesty and sincerity and be honest in at least replying..say we are instructed to do so..i would still accept it...and then speak with the person who has instructed them to do so..I don't think as a company Bharat Petroleum will instruct its dealers to do so..But the person who has a dealership can happily instruct his workers to do so...
Now i am searching for the right person to write a complain about the BP guys...
Priya.
1 comments:
even I feel so frustrated when gas people nevr pick up the phone, why dont they book thru sms or mil?
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